Refund Policy for GypsyGolf.net

Last Updated: August 28, 2025

 

At GypsyGolf.net, we want you to be completely satisfied with your golf apparel purchase. This Refund Policy outlines the conditions under which returns, refunds, and exchanges are accepted. Please review this policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns under the following conditions:

• Time Frame: Items must be returned within 30 days of the delivery date.

• Condition: Items must be unused, unworn, unwashed, and in their original condition, with all tags and packaging intact.

• Proof of Purchase: A receipt, order confirmation, or order number is required for all returns.

Non-returnable items include:

• Final sale or clearance items (marked as such at the time of purchase).

• Personalized or custom-made products.

2. Refunds

• Refund Process: Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

• Refund Amount: Refunds will include the cost of the item(s), excluding original shipping costs unless the return is due to our error (e.g., defective or incorrect item).

• Defective or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will provide a full refund or replacement, including shipping costs.

3. Exchanges

We offer exchanges for items of equal or lesser value, subject to availability. If you wish to exchange an item:

• Follow the return process outlined below.

• Specify the desired replacement item in your return request.

• If the replacement item is of lesser value, a refund for the difference will be issued. If of greater value, you will be responsible for the additional cost.

4. Return Process

To initiate a return:

1. Contact Us: Email us at GypsyGolf@outlook.com with your order number and reason for the return within 30 days of delivery.

2. Return Shipping: We will provide a return shipping label or instructions. You are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).

3. Package and Ship: Securely package the item(s) with all original tags and packaging, and ship to the address provided in our response.

4. Inspection: Once received, we will inspect the item(s) and process your refund or exchange within 5-10 business days.

5. International Returns

For international orders, customers are responsible for return shipping costs and any applicable customs fees, duties, or taxes, unless the return is due to our error. Please contact us for specific instructions before returning international orders.

6. Late or Missing Refunds

If you haven’t received your refund within the expected time frame:

• Check your bank or payment account for processing delays.

• Contact your payment provider for further assistance.

• If the issue persists, reach out to us at GypsyGolf@outlook.com.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Please review it periodically.

8. Contact Us

If you have questions about our Refund Policy or need assistance with a return, please contact us at:

Email: GypsyGolf@outlook.com

 

By purchasing from GypsyGolf.net, you agree to the terms of this Refund Policy. Thank you for shopping with us!